FAQ'S
How can I contact Discoveri?
You can reach us via email, or the live chat feature on our website. Visit our Contact Us page for details.
Do you ship worldwide?
Yes, we do.
Where do you ship from?
We ship from China.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request change/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is recieved.
What are your shipping options and delivery times?
We offer standard, expedited, and express shipping options. Delivery times depend on your location and selected shipping method, ranging from 3 to 10 business days.
How much does shipping cost?
Shipping costs vary based on your location, order size, and selected shipping method. Free shipping may be available for orders over a specific amount.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email, which you can use to monitor the delivery status on the courier’s website.
What is your return policy?
We accept returns within 30 days of purchase for unopened and unused products in their original packaging. Certain items may be non-returnable for hygiene reasons.
Do you offer discounts or promotional codes?
Yes, we frequently provide special offers and promotional codes. Sign up for our newsletter to stay updated on the latest deals.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please rich out to us directly. Our team is eager to assist you.